Understanding Different Types of Calls
Whether you’re new to pay-per-call or have been running campaigns for years, it’s important that you know how your call-based leads are generated to ensure you receive the kinds of leads you want, and your campaigns are compliant with common laws and regulations. In the pay-per-call space, there are typically four types of calls that advertisers can opt to receive: inbound and outbound, warm and cold transfers, carrier or intercept, and directory assistance. If you’re unsure of which types of calls will work best for you, we’ve outlined each below.